Fractional CIO & IT Advisor for growing businesses
Colin Kendrick delivers strategic IT leadership across the retail, hospitality and healthcare sectors.

"Colin was a joy to work with. He made the digital and IT infrastructure world easy to understand."
Gavin Hughes
Managing Director

"Colin has great vision and commercial understanding. He takes major technical issues and turns them around."
Paul Boyd
IT Procurement Consultant

"Colin quickly mastered a complex set of IT issues... and built an effective team that transformed IT support."
David Hillier
Chair
Why work with Colin
Many organisations have outgrown their current IT set up but are not ready for a full time CIO. You still need someone who can sit at the leadership table, talk the language of finance and operations, and turn complex systems into a clear roadmap.
As a fractional CIO and IT Advisor I help you:
- ✓Create a clear IT and digital strategy that supports your growth plans
- ✓Stabilise day to day operations so systems are reliable and secure
- ✓Cut through vendor noise, contracts and licences so you only pay for what you need
- ✓Deliver high impact projects on time and on budget
- ✓Build trust between IT, finance and the wider business
Big picture strategy. Delivering the technology that powers the experience.
Where I can help
Strategic leadership and practical delivery, sized to what you need.
Fractional CIO & IT Leadership
Part time strategic leadership for organisations that need a CIO, not a full headcount.
IT Strategy & Roadmap
Practical, prioritised roadmaps that align technology investment with commercial goals.
Digital & Cloud Transformation
Migrations to cloud platforms, M365, CRM and POS, with realistic plans and risk management.
IT Operations & Vendor Management
Service, support, suppliers, contracts and budgets under control.
Cyber Security & Risk
Right sized security controls and governance without slowing the business down.
Explore the full service list
Clear descriptions, typical engagements, and what you can expect in the first month.
Clinical attention to detail for operations that cannot fail.
What people think about me
A track record of delivery and trust across complex industries.

"I had the pleasure of reporting to Colin for a over a year while at Ann Summers Ltd. He is both a knowledgeable I.T professional and a great people person. Colin introduced a number of improvements into the business here under significant financial pressures and also gave me the opportunity personally to advance my career into the management space, which I greatly appreciate. I have absolutely no hesitation in recommending Colin for future management roles. A true asset to any company."
Chris Rolfe
IT Operations Lead

"Colin is a tremendously talented IT professional, with great technical knowledge, creativity and an ability to find solutions, strong commercial skills and most importantly the ability to coach and develop his team. Colin has great integrity, credibility and leadership skills and was a pleasure to work with. He is well respected IT Director in the Industry, and I believe everyone who was in our team really admires and respects his technical ability and leadership skills."
Andrej Molotov
Microsoft Cloud Architect

"I have worked with Colin on many different projects and project teams and he always brings a great deal to the table. He is very knowledgeable, solution driven, flexible, reliable, values others opinions, expresses his thoughts and ideas well and is always enthusiastic. He is a valuable member of any team and his people skills make him a joy to work with."
Laura Thurston
Talent Development Manager

"Colin quickly mastered a complex series of IT issues involving people, systems and operational factors, providing senior management with a clear and perceptive analysis of underlying causes and presenting solutions in terms of realistic timescales and budgets. Colin built an effective team which transformed IT support with particular attentiveness to the issues which had been bedevilling performance - he achieved high levels of user satisfaction within a matter of months. Suddenly IT became one of the strengths of the company!"
David Hillier
Chair, City & County Healthcare Group

"Colin has made an exceptional impact since taking on the role of Head of IT. He has established a clear strategic direction for his department and managed several concurrent projects very effectively. Colin has also developed his team into a professional unit and has communicated extremely well with the Board on the various issues associated with IT, as well as contributing to the long term management of the overall Group, as a member of the Next Generation Board."
Carey Edwards FRAeS
Chair, Day Lewis Plc

"Colin is a highly capable and experienced IT professional. Colin has great ability for identifying business needs and determining solutions to business problems. Fully adept at understanding the needs of the business as a whole, its strategic direction, and identifying initiatives that will allow a business to meet those strategic goals. He is extremely energetic and brings creativity to system solutions. A pleasure to work with and someone I would strongly recommend to get the job done."
Marc Neroni
BT International

"Colin is a natural born leader who commands respect from those around him. His can do attitude to challenging and often changing situations at very short notice is second to none. Colin is the epitome of professionalism and an asset to any senior management structure. Dedicated, resourceful and an all round great guy that I hope to work with for many years to come."
Sabri Marsaoui
Founder & CEO, Blackstar Real Estate

"I have worked with Colin on a couple of projects and I would say Colin is most defiantly a progressive thinker and open minded when it comes to adopting new tech to drive his company forward. He is pragmatic and understands the clear demands IT presents today's users and applies this where needed. He is also personable, clear in his requirements and just a "nice guy" The type you would always want to engage with."
Stuart C.
Google Security Consultant

"It has been a pleasure working with Colin over the past few years. As a supplier he always treated you with respect and welcomed input. When Colin was working on any given project he always communicated the objectives and end goals clearly and concisely which mad my role easier and allowed me to position options more effectively. Colin has developed a great team around him and I am positive he will work restlessly to achieve anything he puts his mind to."
Matthew Smith
Account Director

"Colin came into ADP at a difficult time and turned the IT department around. Nothing was ever too much trouble for him and he always made time to listen and understand your problems. Some of the new IT systems Colin has implemented have saved my department considerable amount of processing time. It is a pleasure to recommend him."
Mark G.
ADP

"Colin is an exceptionally talented and business focussed IT Professional and Manager. We have worked together over a number of years on different engagements and I have found that he has great vision and commercial understanding. I've seen him take businesses with major technical and business issues and revolutionise them by introducing new and relevant technologies whislt often saving money and increasing productivity. He has strategic direction, technical vision and delivers outstanding solutions to the businesses where he has worked."
Paul Boyd
IT Procurement & Optimisation

"Colin is amazing, the IT department had quite a positive change since Colin took over the IT department. Every time I need help is there to assistance, what a superb service. Hope this had happened a long time ago. Really impressive, excellent attitude, service and support. Well done."
Victor M B Magalhaes Cruz
Former Director, Hotel Vila Lusitania

"In his time at Ubevco Distributors and Tiger Beer UK, I found Colin to be both an excellent reactive problem solver of the day to day IT management issues but, importantly for the development of the business, also a proactive individual in strategising the IT needs for the future. One of Colin's particular strengths was identifying the practical application of IT in improving the effectiveness and reach of a variety of disciplines within the business."
Roger Gray
GDC GROUP Ltd

"Colin has proven to be an invaluable resource with his extensive knowledge of IT, ability to create bespoke websites and provide a wealth of technological expertise both as a colleage and since our careers changed, a service provider and creative advisor."
Dan Bewicke
Key Account Manager, Continental

"I was lucky enough to work for Colin as an IT Supplier when he was at Tiger Beer. Colin's experience and knowledge of IT made my job supplying it that much easier, knowing what was needed to be done and how to go about getting it, a great leader, being dynamic to change and open to suggestions as well as being a genuinely nice chap."
Ashley G.
Senior IT Account Manager

"Colin was a joy to work with. He made the digital and IT infrastructure world easy to understand, even to a laggard like me. Always collegiate and team focused, Colin transformed the business improving the customer experience through innovative solutions both online and in the real world. He designed and implemented a secure infrastructure and data centred stack for all areas of the business to build upon. I can’t recommend Colin highly enough."
Gavin Hughes
Managing Director

"I worked with Colin for over a year at Ann Summers whilst he was Head of IT. He joined immediately after a particularly complex ERP implementation programme moving from Oracle to Microsoft Navision. Colin made a positive impact immediately within the department and guided the team strategically whilst managing to ensure the correct balance between driving projects forward to strict timelines and ensuring staff were motivated/happy. His dynamic leadership style proved vital to the Development & Test teams who felt his management of the department was exactly what was required to successfully stabilise all the systems following a major implementation programme. Colin’s expertise was key in improving the infrastructure & driving positive changes to ways of working within the company & IT department. Ann Summers experienced no major IT systems issues throughout the key peak trade periods under his management and this lead to company wide improvements. He provided exceptional support and managerial guidance to me as well as my fellow senior managers, something that proved invaluable ensuring projects ran smoothly alongside BAU."
Danny White
Projects Director, binary10

"Colin's contribution to the Integration Dept and ADP generally has been invaluable. Colin has completely transformed the IT Dept and the service it's provides. The changes implemented were in a different league. Our Dept cannot thank Colin enough for his professional work ethic and support."
Trudy A.
Operations Manager

"When as Technical Manager for CTS Colin interviewed me for a position of Junior Technician, have noticed straight away he’s somebody with immense, deep hands-on knowledge of technical aspect of IT world but despite difference in knowledge he remained approachable, always offered help and suggested solution for any problem I had regardless if that was technical or personal. When I became Network Manager on company’s client site and was confronted straight away with task of reorganising entire AD structure to merge it with LGFL, he provided me with guidance and best practice advices, which helped me organise very effective structure and procedures."
Robert Tryba
Operational Senior Infrastructure Engineer

"Colin is an excellent Technical Engineer as well as a natural man-manager (such individuals are few and far between). First interviewed by Colin for my present role I immediately gained great confidence in the company CTS and was pleased to accept the roll. Having worked with him now for 18 months, reporting back to him on my in-house team of 7 has been easy. I have been consistently impressed how ready he always is to lend an ear/advice, take everything seriously and act quickly. His ability to consistently treat myself and my team with the utmost respect and always find time (even though he manages 20 other similar teams) has been remarkable and fantastic. He is an excellent IT Professional."
Matthew Rushworth
Group IT Services Manager, CTS

"Colin was an absolute pleasure to work with. He always had a strong grasp of the bigger picture, while remaining genuinely supportive and engaged with the people delivering the work. He is approachable, thoughtful, and easy to work with, which made collaborating with him both enjoyable and motivating. I worked closely with Colin for over three and a half years delivering BI reporting, data tooling, and internal applications at Everyman. His vision for data-driven decision making across the business was excellent, and he provided clear direction and support while trusting the team to explore solutions and take ownership of the work. Throughout our time working together, I consistently felt supported and encouraged to grow, with the freedom to try new ideas while delivering reliable, business-critical outcomes. Colin is a great leader and someone I would happily work with again."
David McAlle
Data Scientist
People. Process.
Technology.
Calm leadership for complex environments. I provide clear priorities, reliable operations, and commercial control of vendors, risk, and delivery.
What clients value
Transformation track record
Proven delivery across hospitality, retail, pharmacy, healthcare and entertainment.
Strong stakeholder relationships
High emotional intelligence and trusted partnerships with finance, operations and external suppliers.
Commercial control of vendors
Contract and licensing expertise that protects spend and improves service quality.
Hands-on when required
Practical support when it matters, with a constant focus on the bigger picture.
Ready to explore how a fractional CIO could help?
A short introductory call is usually enough to clarify priorities and next steps.
